You don’t need I-Sped to know the answer. I’m sure it’s happened to you, too, at least once.
Hours… infinite, anxiety-filled hours spent waiting for your goods, with no news. Useless phone calls yielding no valid answers. Or yielding absolutely no answers. Cell phones ringing unheeded. Delays and undelivered goods. The total lack of a reference point upon arrival at the trade show premises. These are just some of the aspects, of the difficulties that a company must endure when shipping to a trade show venue.
If you’ve never experienced these situations, you don’t need to read on. But if, instead, you too have been a victim of wrongdoings, shortfalls and incompetence by generalist freight forwarders, then you’re half way there because you know who to avoid in order not to fall into the “spend less” pitfall. Don’t let yourself be fooled by inexperienced forwarders who “do everything for everybody”. Think about it.